VIJ Digital library
Articles

Perceived Usefulness and Ease of Use of Gpt Technology in Enhancing Staff and Students Creativity in Management and Social Science

Oyetola Oyelakun
Thomas Adewumi University, Faculty of Management and Social Sciences, Oko, Kwara State,
Olamide Oluseyanu
Thomas Adewumi University, Faculty of Management and Social Sciences, Oko, Kwara State,

Submission to VIJ 2024-07-13

Keywords

  • ChatGpt, TAM, Perceived Usefulness, Perceived Ease of Use

Abstract

The reality of education today includes addressing the digital transformation affecting universities and other educational institutions. This study investigates the relationship between generative pre-trained transformer (GPT) technology and the perceived enhancement of creativity among students and academic staff in the management and social science disciplines. Methodologically, the study adopted a survey research method with the aim of analyzing data collected from a statistically sampled 90 respondents from all departments within the Faculty of Management and Social Sciences. The responses collected were analyzed using partial least squares structural equation modeling. The results revealed a significant association between perceived usefulness, perceived ease of usage of GPT technology, and creativity. The study concluded that though the use of GPT technology enhances learning in that it helps to improve creativity in students and lecturers, its weak influence shows that it doesn’t have the monopoly of enhancing creativity in lecturers and students without other measures put in place to enhance creativity.

References

  1. Abdullah, M., Madain, A., and Jararweh, Y. (2022). ChatGPT: Fundamentals, Applications and Social Impacts. In Ninth International Conference on Social Networks Analysis, Management and Security (SNAMS) 1-8. IEEE. https://doi.org/10.1109/SNAMS58071.2022.10062688
  2. Adarkwah, M. A., Amponsah, S., van Wyk, M. M., Huang, R., Tlili, A., Shehata, B., ... and Wang, H. (2023). Awareness and Acceptance of ChatGPT as a Generative Conversational AI for Transforming Education by Ghanaian academics: A two-phase study. Journal of Applied Learning and Teaching, 6(2).
  3. Abdullah, F., Ward, R., and Ahmed, Ejaz (2016) Investigating the Influence Of The Most Commonly Used External Variables of TAM on students' Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) of E-portfolios. Computers in Human Behavior, 63. 75-90. ISSN 0747-5632
  4. Anderson, N., Belavy, D. L., Perle, S. M., Hendricks, S., Hespanhol, L., Verhagen, E., and Memon, A. R. (2023). AI did not write this manuscript, or did it? Can we trick the AI text detector into generated texts? The potential future of ChatGPT and AI in Sports & Exercise Medicine manuscript generation. BMJ Open Sport & Exercise Medicine, 9 (1). http://dx.doi.org/10.1136/ bmjsem-2023-001568
  5. Cousins, J. (2023, February 10). What is Chat GPT? Why is it here to stay? — TFN. Tech Funding News. https://techfundingnews.com/what-is-chat-gpt-why-is-it-here-to-stay/
  6. Dahri, N. A., Yahaya, N., Al-Rahmi, W. M., Aldraiweesh, A., Alturki, U., Almutairy, S., ... and Soomro, R. B. (2024). Extended TAM based acceptance of AI-Powered ChatGPT for supporting metacognitive self-regulated learning in education: A mixed-methods study. Heliyon.
  7. Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13 (3), 319–340. https://doi.org/10.2307/249008
  8. Deng, J., and Lin, Y. (2022). The benefits and challenges of ChatGPT: An overview. Frontiers in Computing and Intelligent Systems, 2(2), 81-83.
  9. Elkhodr, M., Gide, E., Wu, R., and Darwish, O. (2023). ICT students’ perceptions towards ChatGPT: An experimental reflective lab analysis. STEM Education, 3(2), 70-88.
  10. Faruk, L. I. D., Rohan, R., Ninrutsirikun, U., and Pal, D. (2023, December). University Students ‘Acceptance and Usage of Generative AI (ChatGPT) from a Psycho-Technical Perspective. In Proceedings of the 13th International Conference on Advances in Information Technology 1-8.
  11. Fornell, C., and Larcker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18 (1), 39-50.
  12. García-Peñalvo, F. J. (2023). The perception of Artificial Intelligence in educational contexts after the launch of ChatGPT: Disruption or Panic? Education in the Knowledge Society, 24, 1–9. https://doi.org/10.14201/eks.31279
  13. Hair, J., Hollingsworth, C. L., Randolph, A. B., and Chong, A. Y. L. (2017). An Updated and Expanded Assessment of PLS-SEM in Information Systems Research. Industrial Management and Data Systems, 117 (3), 442-458.
  14. Handayani, T., and Sudiana, S. (2015). Analisis penerapan model UTAUT (Unified Theory of Acceptance and Use of Technology) terhadap perilaku pengguna sistem informasi (studi kasus: sistem informasi akademik pada STTNAS Yogyakarta). Angkasa: Jurnal Ilmiah Bidang Teknologi, 7(2), 165-180.
  15. H. Holden Thorp. (2023). ChatGPT is fun, but not an author. Science 379, 6630 (Jan. 2023), 313-323.
  16. Hughes, A. (2022). ChatGPT: Everything you need to know about OpenAI’s GPT-3 tool. BBC Science Focus Magazine. https://www.sciencefocus.com/future-technology/gpt-3/
  17. Huallpa, J. J. (2023). Exploring the ethical considerations of using Chat GPT in university
  18. education. Periodicals of Engineering and Natural Sciences, 11(4), 105-115.
  19. Iqbal, N., Ahmed, H., and Azhar, K. A. (2022). Exploring Teachers’ Attitudes Towards Using ChatGPT. Global Journal for Management and Administrative Sciences, 3 (4), 97-111.
  20. Irfan, M., Murray, L. I. A. M., and Ali, S. (2023). Insights into Student Perceptions: Investigating Artificial Intelligence (AI) Tool Usability in Irish Higher Education at the University of Limerick. Global Digital & Print Media Review, VI, 48-63.
  21. Jürgen Rudolph, Samson Tan, and Shannon Tan. (2023). ChatGPT: Bullshit spewer or the end of traditional assessments in higher education? Journal of Applied Learning and Teaching
  22. Marquis, Y., Oladoyinbo, T. O., Olabanji, S. O., Olaniyi, O. O., and Ajayi, S. A. (2024). Proliferation of AI tools: A multifaceted evaluation of user perceptions and emerging trend. Asian Journal of Advanced Research and Reports, 18(1), 30-55.
  23. Mollman, S. (2022). ChatGPT gained 1 million users in under a week. Here’s why the AI chatbot is primed to disrupt search as we know it. Fortune.
  24. Nautiyal, R., Albrecht, J. N., and Nautiyal, A. (2023). ChatGPT and tourism academia. Annals of Tourism Research, 99, 103544. https://doi.org/10.1016/j.annals.2023.103544
  25. Omogoroye, O. O., Olaniyi, O. O., Adebiyi, O. O., Oladoyinbo, T. O., and Olaniyi, F. G. (2023). Electricity consumption (kW) forecast for a building of interest based on a time series Q nonlinear regression model. Asian Journal of Economics, Business and Accounting, 23 (21), 197–207. https://doi.org/10.9734/ajeba/2023/v23i211127
  26. Obaid, O. I., Ali, A. H., & Yaseen, M. G. (2023). Impact of Chat GPT on Scientific Research: Opportunities, Risks, Limitations, and Ethical Issues. Iraqi Journal for Computer Science and Mathematics, 4(4), 13-17.
  27. Olaniyi, O. O., and Omubo, D. S. (2023). The importance of COSO framework compliance in
  28. information technology auditing and enterprise resource management. The International Journal of Innovative Research & Development. https://doi.org/10.24940/ijird/2023/v12/i5/MAY23001
  29. Rasul, T., Nair, S., Kalendra, D., Robin, M., de Oliveira Santini, F., Ladeira, W. J., ... and Heathcote, L. (2023). The role of ChatGPT in higher education: Benefits, challenges, and future research directions. Journal of Applied Learning and Teaching, 6(1).
  30. Romero Rodríguez, J. M., Ramírez-Montoya, M. S., Buenestado Fernández, M., and Lara Lara, F. (2023). Use of ChatGPT at university as a tool for complex thinking: Students' perceived usefulness.
  31. Shofiah, N., and Putera, Z. F. (2024). Examining the user experience of artificial intelligence tools in academic writing: The perceptions lecturers practices.
  32. Sok, S., and Heng, K. (2023). ChatGPT for education and research: A review of benefits and risks. Available at SSRN 4378735.
  33. .Sundar, S. (2023). If you still aren’t sure what ChatGPT is, this is your guide to the viral chatbot that everyone is talking about. Business Insider. https://www.businessinsider.com/everything-you-need-to-know-about-chat-gpt-2023-1
  34. Thoa, D. T. and Nhi, V. V. (2020). Improving the Quality of the Financial Accounting Information Through Strengthening of the Financial Autonomy at Public Organizations
  35. Vallance, C. (2022). ChatGPT: New AI Chatbot Has Everyone Talking To It. BBC
  36. News. Https://Www.Bbc.Com/News/Technology-63861322
  37. UNESCO. (2019). Informe de los Objetivos de Desarrollo Sostenible.. Retrieved from
  38. https://bit.ly/34nbq60
  39. Zhai, X. (2022). ChatGPT User Experience: Implications for Education (SSRN Scholarly Paper
  40. No. 4312418). https://doi.org/10.2139/ssrn.4312418