VIJ Digital library
Articles

The Influence of Talent Management And Employer Branding on Employee Retention with Employee Engagement as a Mediating Variable at Prima Inti Medika Hospital North Aceh

Siti Maqfirah
Master of Management Study Program, Faculty of Economics and Business, Syiah Kuala University
M. Shabri Abd. Majid
Master of Management Study Program, Faculty of Economics and Business, Syiah Kuala University
Teuku Roli Ilhamsyah Putra
Department of Management, Faculty of Economics and Business, Syiah Kuala University

Submission to VIJ 2024-07-02

Keywords

  • Talent Management, Employer Branding, Employee engagement, Employee retention

Abstract

The purpose of this study is to examine how talent management and employer branding impact employee retention, focusing on the role of employee engagement. The study involved 168 participants, who were all employees of Prima Inti Medika Hospital in North Aceh. Data was collected through questionnaires and analyzed using Structural Equation Modeling (SEM) with AMOS, as well as the Sobel Test. The results indicate that neither talent management nor employer branding directly and significantly affects employee retention. However, both talent management and employer branding do significantly influence employee engagement. Additionally, employee engagement has a noteworthy impact on employee retention. These findings suggest that talent management and employer branding indirectly affect employee retention through their influence on employee engagement. To improve employee retention, it is recommended that the management of Prima Inti Medika Hospital, North Aceh, focuses on promoting positive relationships, mutual support, and motivation among colleagues to enhance performance and reduce turnover intentions.

References

  1. Agarwal, U. A. & Gupta, V. (2018). Relationships between job characteristics, work engagement, conscientiousness and managers’ turnover intentions: A moderated-mediation analysis. Personnel Review, 47(2), 353–377.
  2. Alnıaçık, E., & Alnıaçık, Ü. (2012). Identifying dimensions of attractiveness in employer branding : effects of age , gender , and current employment status. 58, 1336–1343. https://doi.org/10.1016/j.sbspro.2012.09.1117
  3. Alzbaidi, M. and Abdu Madi, A. (2023). Talent retention challenges among non-family talented individuals: multiple case studies of family SMEs in Jordan. Employee Relations, 45(6), 1415–1436.
  4. Amstrong, M. (2008). Strategic Human Resource Management A Guide To Action (4th ed.). Kogan Page.
  5. Ancarani, A., Mauro, C. Di, Giammanco, M. D., Ancarani, A., Mauro, C. Di, & Giammanco, M. D. (2018). International Review of Public Administration Work engagement in public hospitals : a social exchange approach. International Review of Public Administration, 4659(January), 1–19. https://doi.org/10.1080/12294659.2017.1412046
  6. Anitha, J. (2014). Determinants of Employee Engagement and Their Impact on Employee Performance. International Journal Of Productivity And Performance Management, 63(3), 308–323.
  7. Arasanmi, C. N., & Krishna, A. (2019). Employer branding : perceived organisational support and employee retention – the mediating role of organisational commitment. 51(3), 174–183. https://doi.org/10.1108/ICT-10-2018-0086
  8. Backhaus, K., & Tikoo, S. (2004). Conceptualizing and researching employer branding. 9(5), 501–517. https://doi.org/10.1108/13620430410550754
  9. Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328.
  10. Berger, L. A., & Berger, D. R. (2018). Using talent management to build a high-performance workforce (1st–14th ed.). The Talent Management Handbook.
  11. Bharadwaj, S. (2022). Unbundling employer branding , job satisfaction , organizational identification and employee retention : a sequential mediation analysis. 14(3), 309–334. https://doi.org/10.1108/APJBA-08-2020-0279
  12. Bhatnagar, J. (2007). Talent management strategy of employee engagement in Indian ITES employees: key to retention. Employee Relations, 29(6), 640–663.
  13. Birou, L., & Hoek, R. V. (2022). Supply chain management talent: the role of executives in engagement, recruitment, development and retention. Supply Chain Management: An International Journal, 27(6), 712–727.
  14. Chawla, P. (2020). Impact of employer branding on employee engagement in business process outsourcing ( BPO ) sector in India : mediating effect of person – organization fi t. 52(1), 35–49. https://doi.org/10.1108/ICT-06-2019-0063
  15. Chopra, A., Sahoo, C. K., & Patel, G. (2023). No TitleExploring the relationship between employer branding and talent retention: the mediation effect of employee engagement. International Journal of Organizational Analysis, 1934–8835.
  16. Dabirian, A., Berthon, P., Kietzmann, J., & Gustavson, P. B. (2019). Enticing the IT crowd : employer branding in the information economy. 7(April), 1403–1409. https://doi.org/10.1108/JBIM-11-2018-0333
  17. Dasan, N. B. (2022). An empirical study on impact of employee retention in IT companies on the employer branding with reference to chennai city. Journal of Positive School Psychology, 3687–3697.
  18. Dipietro, R., Martin, D., & Pratt, T. (2019). Understanding employee longevity in independent fi ne dining restaurants A grounded theory approach. 4062–4085. https://doi.org/10.1108/IJCHM-10-2018-0869
  19. Febriansyah, H. &; Ginting, H. (2020). Seven Dimensions of employee engagement. Pretone Media.
  20. Gallardo-Gallardo, E., & Thunnissen, M. (2016). Standing on the shoulders of giants? A critical review of empirical talent management research. Employee Relations, 38(1), 31–56.
  21. Harris, G. E., and Cameron, J. E. (2005). Multiple Dimensions of Organizational Identification and Commitment as Predictors of Turnover Intentions and Psychological Well-Being. Canadian Journal of Behavioural Science, 37(3), 159–169. https://doi.org/10.1037/h0087253
  22. Hughes, J. C. & Rog, E. (2008). Talent management: A strategy for improving employee recruitment, retention and engagement within hospitality organizations. International Journal of Contemporary Hospitality Management, 20(7), 743–757.
  23. Kashyap, V. (2017). Linking dimensions of employer branding and turnover intentions. https://doi.org/10.1108/IJOA-03-2017-1134
  24. Kyndt, E., Dochy, F., & Michielsen, M. (2009). Employee Retention : Organisational and Personal Perspectives. https://doi.org/10.1007/s12186-009-9024-7
  25. Lee, K. (2022). Effects of Organizational Culture on Employer Attractiveness of Hotel Firms : Topic Modeling Approach. 2022.
  26. Marinakou, E., & Giousmpasoglou, C. (2019). Talent management and retention strategies in luxury hotels: evidence from four countries. International Journal of Contemporary Hospitality Management, 31(10), 3855–3878.
  27. Marthis, R, L & Jackson J, H. (2016). Human Resource Management. (Edisi 10). Salemba Empat.
  28. Matongolo, A., Kasekende, F., & Mafabi, S. (2018). Employer branding and talent retention : perceptions of employees in higher education institutions in Uganda. 50(5), 217–233. https://doi.org/10.1108/ICT-03-2018-0031
  29. Mouton, H., & Bussin, M. (2019). Effectiveness of employer branding on staff retention and compensation expectations. South African Journal of Economic and Management Sciences, 22(1), 1–8.
  30. Ott, D. L., Tolentino, J. L., & Michailova, S. (2018). Effective talent retention approaches. https://doi.org/10.1108/HRMID-07-2018-0152
  31. Pandita, D., & Ray, S. (2018). Talent management and employee engagement – a meta-analysis of their impact on talent retention. 50(4), 185–199. https://doi.org/10.1108/ICT-09-2017-0073
  32. Rai, A. and Nandy, B. (2021). Employer brand to leverage employees intention to stay through sequential mediation model: evidence from India power sector. International Journal of Energy Sector Management, 15(3), 551–565.
  33. Schermerhorn, JR, J. R. & B. D. G. (2020). Exploring Management. John Wiley & Sons.
  34. Sharma, P., & Sharma, A. (2021). The Role of Employee Engagement in an Organization : Evidence The Role of Employee Engagement in an Organization : Evidence from COVID-19. September.
  35. Spoljari, A., & Ver, A. T. (2021). Internal communication satisfaction and employee engagement as determinants of the employer brand. 3323. https://doi.org/10.1108/JCOM-01-2021-0011
  36. Tanwar, K. & Kumar, A. (2019). Employer brand, person-organisation fit and employer of choice: Investigating the moderating effect of social media. Personal Review, 48(3), 799–823.
  37. Tumasjan, A., Kunze, F., Bruch, H., & Welpe, I. M. (2019). Linking employer branding orientation and firm performance : Testing a dual mediation route of recruitment efficiency and positive affective climate. 1–17. https://doi.org/10.1002/hrm.21980
  38. Wolor, C. W., Khairunnisa, H., & Purwana, D. (2020). Implementation Talent Management To Improve Organization ’ s Performance In Indonesia To Fight Industrial Revolution 4 . 0. 9(01), 1243–1247.
  39. Yousf, A., & Khurshid, S. (2021). Impact of Employer Branding on Employee Commitment : Employee Engagement as a Mediator. 1–12. https://doi.org/10.1177/09722629211013608
  40. Yousuf, S and Siddqui, D... (2019). Factors Influencing Employee Retention : A Karachi Based Comparative Study on IT and Banking Industry. 9(1), 42–62. https://doi.org/10.5296/ijhrs.v9i1.14111