Valley International Journal Digital Library

VIJ Digital library
Articles

Remote Working Intention of Gen Z in Vietnam

PDF
  • Nguyen Thi Viet Ha,
  • Nguyen Thi Hien
Nguyen Thi Viet Ha
Faculty of Business Administration, Banking Academy of Vietnam 12 Chua Boc Street, Dong Da District, Hanoi,
Nguyen Thi Hien
Faculty of Business Administration, Banking Academy of Vietnam 12 Chua Boc Street, Dong Da District, Hanoi,
Published in : International Journal of Scientific Research and Management (IJSRM) , Vol. 12 No. 05 (2024)

Submission to VIJ 2024-05-31

Keywords

  • Intention, Gen Z, Social norms, Attitute, TPB, Technology

Copyright (c) 2024 Nguyen Thi Viet Ha, Nguyen Thi Hien

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

Remote working is a way of working that creates flexibility for both employees and organizations when supported by the development of technology, which has been specially chosen by many agencies, organizations, and businesses in the wake of the Covid-19 pandemic. This research aims to identify the factors that influence Gen Z's intention to choose remote working at Hanoi (the capital of Vietnam). The theory research model was suggested based on the theory of TPB, TRA, TAM. The linear structure modeling (SEM) method was used to analyze the data of a sample with 400 observations collected by questionair survey in March and April 2021. The results show that two factors: "perceived behavioral control", and "social norms" have a positive and statistically significant impact on Gen Z's intention to work remotely in Vietnam. While the " attitude towards remote working" factor was impactful but not statistically significant

PDF

References

  1. Andersen Global, European Guide to Support Employers: Teleworking in Europe, October 2020
  2. Ajzen, I., & Fishbein, M. (1975). A Bayesian analysis of attribution processes. Psychological Bulletin, 82(2), 261–277. https://doi.org/10.1037/h0076477
  3. Ajzen, I. (1985) 'From Intentions to Actions: A theory of planned behavior,' in Springer eBooks, pp. 11–39. https://doi.org/10.1007/978-3-642-69746-3_2.
  4. Ajzen, I. (1991) 'The theory of planned behavior,' Organizational Behavior and Human Decision Processes, 50(2), pp. 179–211. https://doi.org/10.1016/0749-5978(91)90020-t.
  5. Andreev, P.A., Salomon, I. and Pliskin, N. (2010) 'Review: State of teleactivities,' Transportation Research Part C: Emerging Technologies, 18(1), pp. 3–20. https://doi.org/10.1016/j.trc.2009.04.017.
  6. Bandura, A. (1977) 'Self-efficacy: Toward a unifying theory of behavioral change.,' Psychological Review, 84(2), pp. 191–215. https://doi.org/10.1037/0033-295x.84.2.191.
  7. Brynjolfsson, E. et al. (2020) COVID-19 and remote work: An early look at US data. https://doi.org/10.3386/w27344.
  8. Collins, F.B.R.W. (1998) 'Distributed Work Arrangements: a research framework,' The Information Society, 14(2), pp. 137–152. https://doi.org/10.1080/019722498128935.
  9. Collins, R.W. and Cheney, P.H. (2001) 'Technology requirements and work group communication for telecommuters,' Information Systems Research, 12(2), pp. 155–176. https://doi.org/10.1287/isre.12.2.155.9695.
  10. Casey, D. M. (2008). 'A journey to legitimacy: The historical development of distance education through technology.' TechTrends, 52(2), 45.
  11. Davis, F.D., 1989. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, pp.319-340.
  12. Eraso, Á.B. and Erro‐Garcés, A. (2020) 'Teleworking in the context of the COVID-19 crisis,' Sustainability, 12(9), p. 3662. https://doi.org/10.3390/su12093662.
  13. Esters, L.T. and Bowen, B.E. (2005) 'Factors influencing career choice of urban Agricultural education students,' Journal of Agricultural Education, 46(2), pp. 24–35. https://doi.org/10.5032/jae.2005.02024.
  14. Fritz, M.B.W., Narasimhan, S. and Rhee, H.-S. (1998) 'Communication and coordination in the virtual office,' Journal of Management Information Systems, 14(4), pp. 7–28. https://doi.org/10.1080/07421222.1998.11518184.
  15. Haddad, H., Lyons, G. and Chatterjee, K. (2009) 'An examination of determinants influencing the desire for and frequency of part-day and whole-day homeworking,' Journal of Transport Geography, 17(2), pp. 124–133. https://doi.org/10.1016/j.jtrangeo.2008.11.008.
  16. Harpaz, I. (2002) 'Advantages and disadvantages of telecommuting for the individual, organization and society,' Work Study, 51(2), pp. 74–80. https://doi.org/10.1108/00438020210418791.
  17. Hamingson, N. (2023) Communication technology and inclusion will shape the future of remote work. https://www.businessnewsdaily.com/8156-future-of-remote-work.html.
  18. Khalifa, M. and Davison, R.M. (2008) 'Explaining the intended continuance level of telecommuting,' International Journal of Internet and Enterprise Management, 5(3), p. 264. https://doi.org/10.1504/ijiem.2008.018312.
  19. Khalifa, M., & Etezadi, J. (1997). 'Telecommuting: A study of employees' beliefs.' The Journal of Computer Information Systems, 38(1), 78.
  20. Lebopo CM, Seymour LF, Knoesen H. Explaining factors affecting telework adoption in South African organisations pre-COVID-19. In: Conference of the South African Institute of Computer Scientists and Information Technologists 2020 [Internet]. Cape Town South Africa: ACM; 2020 [cited 2021 May 8]. pp. 94–101. Available from: https://dl.acm.org/doi/10.1145/3410886.3410906
  21. Mathieson, K., Peacock, E. and Chin, W.W. (2001) 'Extending the technology acceptance model, ' ACM Sigmis Database, 32(3), pp. 86–112. https://doi.org/10.1145/506724.506730.
  22. Morrison J, Chigona W, Malanga DF. 'Factors that Influence Information Technology Workers Intention to Telework: A South African Perspective'. In: Proceedings of the South African Institute of Computer Scientists and Information Technologists 2019 on ZZZ - SAICSIT ‟19 [Internet]. Skukuza, South Africa: ACM Press; 2019 [cited 2021 May 8]. pp. 1–10. https://doi.org/10.1145/3351108.3351141
  23. Morrison, J. (2017) Explaining the intention of IT workers to telework: A South African perspective. https://open.uct.ac.za/handle/11427/25502.
  24. Nakrošienė, A., Bučiūnienė, I. and Goštautaitė, B. (2019) 'Working from home: characteristics and outcomes of telework,' International Journal of Manpower, 40(1), pp. 87–101. https://doi.org/10.1108/ijm-07-2017-0172.
  25. Nguyen, M.H. (2021) 'Factors influencing home-based telework in Hanoi (Vietnam) during and after the COVID-19 era,' Transportation, 48(6), pp. 3207–3238. https://doi.org/10.1007/s11116-021-10169-5.
  26. Reynolds, B. (2021) Why these 8 top companies hire remote workers - FlexJobs. https://www.flexjobs.com/employer-blog/top-companies-hire-remote-workers/.
  27. Setti, Z. (2017). 'Entrepreneurial intentions among youth in MENA countries: Effects of gender, education, occupation and income'. International Journal of Entrepreneurship and Small Business, 30(3), 308-324.
  28. Siha, S.M. and Monroe, R.W. (2006) 'Telecommuting's past and future: a literature review and research agenda,' Business Process Management Journal, 12(4), pp. 455–482. https://doi.org/10.1108/14637150610678078.
  29. Taylor, S. and Todd, P. (1995) 'Understanding information Technology Usage: A test of Competing models,' Information Systems Research, 6(2), pp. 144–176. https://doi.org/10.1287/isre.6.2.144.
  30. Teo, T.S.H., Lim, V.K.G. and Wai, S.H. (1998) 'An Empirical Study of Attitudes Towards Teleworking among Information Technology (IT) Personnel,' International Journal of Information Management, 18(5), pp. 329–343. https://doi.org/10.1016/s0268-4012(98)00023-1.
  31. Triandis, H.C. (1980) 'Reflections on Trends in Cross-Cultural Research,' Journal of Cross-Cultural Psychology, 11(1), pp. 35–58. https://doi.org/10.1177/0022022180111003.
  32. Venkatesh, A. and Vitalari, N.P. (1992) 'An emerging distributed work arrangement: An investigation of Computer-Based Supplemental Work at home,' Management Science, 38(12), pp. 1687–1706. https://doi.org/10.1287/mnsc.38.12.1687.
  33. Buffer | State of Remote Work 2023 (12/23/2023). https://buffer.com/state-of-remote-work/2023 .
  34. Americans are embracing flexible work—and they want more of it (2022). https://www.mckinsey.com/industries/real-estate/our-insights/americans-are-embracing-flexible-work-and-they-want-more-of-it.
  35. Global Digital Report (2023). https://www.meltwater.com/en/global-digital-trends.
  36. Phan Thanh Truc (2023). "Solutions to improve employee productivity when working remotely at Santen Vietnam."
  37. Ho Thi Thuy Trinh (2023). "The impact of remote work on the performance of office workers in Ho Chi Minh City."