VIJ Digital library
Articles

The Influence of Digital Marketing and Brand Awareness on Forming the Branding Image of Technology Companies

Frida Marischa Ramadhanti Sugita
Faculty of Economics and Business, Management Department, National Development University “Veteran” of East Java, Indonesia.
Dr. Wiwik Handayani
Faculty of Economics and Business, Management Department, National Development University “Veteran” of East Java, Indonesia.

Published 2024-01-10

Keywords

  • Digital Marketing, Brand Awareness, Branding Image, Consumer Behavior

Abstract

The advancement of technology serves as a pivotal force driving transformation across diverse sectors, with technology companies assuming a central role in this evolution. The dynamic landscape of the digital age has significantly impacted technology firms, influencing the global business environment and shaping how companies operate, innovate, and interact with their clientele. The establishment and reinforcement of a brand image hold immense importance, influencing customers' purchasing decisions and fostering loyalty.                       For technology companies, the pivotal role of digital marketing and brand awareness in crafting their brand image cannot be overstated, allowing them to adapt to technological advancements and changing consumer preferences. The significance of brand awareness in molding consumer perceptions is crucial, where trust and understanding of the brand emerge as critical success factors. An optimal level of brand awareness contributes to the company's recognition as a prominent player in the industry, enhances customer loyalty, and provides a competitive edge. Within the context of this discourse, the primary aim of this study is to explore the influence of digital marketing and brand awareness on shaping the brand image of technology companies.

This research employs a quantitative method utilizing a questionnaire approach supported by descriptive and causal methodologies. The assessment in this study involves the utilization of a Likert scale, capturing responses to statements gathered from 75 respondents. The sampling technique applied is the data analysis technique using Partial Least Squares. The findings of this research establish a correlation between digital marketing and brand awareness in shaping the branding image of technology companies.

References

  1. Adhyaksa Auliya, M., Hakim, ul, Ingatenta Sembiring, R., Ikhwan, N., Aprilia Hellyani, C., Puncak Tidar Blok no, V. N., Dau, K., Malang, K., Timur, J., & Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Ma Chung Malang, P. (2023a). The Influence of Digital Marketing Implementation on Nike's Brand Image Universitas Ma Chung Malang. Jurnal Publikasi Ilmu Manajemen (JUPIMAN), 2(3), 56–68. https://doi.org/10.55606/jupiman.v2i3.2052
  2. Akbar, B. M. B., & Putri, M. azalia. (2023). Medical Device Industry Development in Indonesia. West Science Business and Management, 1(03), 206–212. https://doi.org/10.58812/WSBM.V1I03.116
  3. Albi, K. (2020). The Influence of Digital Marketing and Store Atmosphere on Purchase Interest in S Coffee Shop. Jurnal Manajemen Strategi Dan Aplikasi Bisnis, 3(1), 21–30. https://doi.org/10.36407/JMSAB.V3I1.116
  4. Amellia, D. A., & Pradana, M. (2023b). The Influence Of Digital Marketing And Brand Image On The Purchase Decisions Of Gojek Users In West Java (Vol. 10, Issue 5).
  5. Amir, A. (n.d.). The Influence Of Perceived Value, Brand Image On Customer Loyalty Through Customer Engagement As A Mediation Variable (Study On Indihome Customers Pt. Telkom Manado). JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi). Retrieved January 1, 2024, from https://www.academia.edu/56650504/Pengaruh_Perceived_Value_Brand_Image_Terhadap_Customer_Loyalty_Melalui_Customer_Engagement_Sebagai_Variabel_Mediasi_Studi_Pada_Pelangan_Indihome_Pt_Telkom_Manado_
  6. Aslam, F., Aimin, W., Li, M., & Rehman, K. U. (2020). Innovation in the era of IoT and industry 5.0: Absolute innovation management (AIM) framework. Information (Switzerland), 11(2). https://doi.org/10.3390/info11020124
  7. Bisnis dan Pemasaran, J., & Fika Widyana -Salsabilla Ramadhanti Batangriyan, S. (n.d.). The Influence of Digital Marketing on Brand Image at PT. Central Global Network.BRANDMARKETINGTHEARTOFBRANDING. (n.d.).
  8. Bisnis dan Pemasaran, J., Santosa, S., & Christina Tumanggor, -Theresia. (2023). The Influence of Digital Marketing on The Brand Image of POS AJA applications. 13(1).
  9. Cesariana Putri, D., & Kusuma Dewi, C. (n.d.-a). The Influence of Brand Image on Purchase Intention Through Brand Loyalty of Billionaires Project.
  10. Deepa, E., & Geeta, M. (2021). Digital Marketing a Catalyst in Creating Brand Image Through Customer. In Turkish Journal of Computer and Mathematics Education (Vol. 12, Issue 4).
  11. Deepesh Sheth. (2023). The impact of digital marketing on global brand image: A customer segmentation approach. International Journal of Science and Research Archive, 10(1), 730–735. https://doi.org/10.30574/ijsra.2023.10.1.0773.
  12. Fajariah, N., Thoyib, A., & Rahman, F. (2016). The Influence of Brand Awareness, Perceived Quality, and Brand Image on Brand Loyalty in Generation Y in Indonesia. Terindeks Dalam Google Scholar JAM, 14(3). https://doi.org/10.18202/jam230
  13. Hasan, M. A., Kunci, K., Merek, C., Konsumen, P., Pembelian, K., Hidayat, N. A., Fe, M., & Wiralodra, U. (2018a). Nandan A Hidayat The Effect Of Brand Images On Purchase Decisions Through Consumer Perception In PT. Permata Motor Yamaha Jatibarang. 4(2).
  14. Kevin, D., & Purnama Sari, W. (n.d.). The Effect of Online Media Exposure on Brand Image Now Capsule. Mulyani, O., & Hermina, N. (2023). Prisma Sains: Jurnal Pengkajian Ilmu dan Pembelajaran Matematika dan IPA IKIP Mataram. 11(1), 132. https://doi.org/10.33394/j
  15. Pengguna, P., Di, G., Barat, J., Amellia, D. A., & Pradana, M. (2023). The Influence Of Digital Marketing And Brand Image On The Purchase Decisions Of Gojek Users In West Java (Vol. 10, Issue 5).
  16. Consumer Behavior (Tinjauan Koseptual Dan Praktis). (n.d.).
  17. Pomalaa, L., Mursityo, Y. T., & Herlambang, A. D. (2018). Factor Analysis of Brand Awareness, Brand Exposure, Customer Engagement, and Electronic Word-of-Mouth in Marketing via Social Media at The Body Shop Indonesia (Vol. 2, Issue 10). http://j-ptiik.ub.ac.id
  18. Putri, D. C., & Dewi, C. K. (2021). The Influence of Brand Image on Purchase Intention Through Brand Loyalty in the Billionaires Project. EProceedings of Management, 8(3). https://openlibrarypublications.telkomuniversity.ac.id/index.php/management/article/view/14948
  19. Sukandi, A., (Efi), N. A. S., & Sudaryo, Y. (2019). Implementation of Digital Marketing to Increase Customer Satisfaction and Impact The Image of Banking Institutions. Sosiohumaniora, 21(3), 355–364. https://doi.org/10.24198/SOSIOHUMANIORA.V21I3.23591
  20. Sundaram, R., Sharma, R., & Shakya, A. (2020). Power of Digital Marketing in Building Brands: A Review of Social Media Advertisement. Article ID: IJM_11_04_025 International Journal of Management, 11(04), 244–254. http://www.iaeme.com/IJM/index.asp244http://www.iaeme.com/ijm/issues.asp?JType=IJM&VType=11&IType=4JournalImpactFactor
  21. Suryani, T., Fauzi, A. A., & Nurhadi, M. (n.d.). Enhancing Brand Image in the Digital Era: Evidence from Small and Medium-sized Enterprises (SMEs) in Indonesia. Gadjah Mada International Journal of Business, 23(3), 314–340. http://journal.ugm.ac.id/gamaijb